Frequently Asked Questions
How long has Consumers Insurance been in business?
We’ve been in business and providing best in class service for our insured customers for 42 years and counting.
Can I make monthly payments on my insurance policy?
Yes, we offer several different payment plans to choose from.
Can I make changes to my policy after it is in force?
Yes, we can make changes to coverage, vehicles or drivers anytime during the policy period.
Are customers allowed to go to your office locations and make payments?
Yes, our doors are always open for customers to stop in and ask questions or make payments. No appointment is necessary.
Are you only licensed in Illinois?
No, we are licensed in several states, please see our About Us page on states we are currently licensed in.